Easy to send. Not always the quality you need.

Text and chat are convenient for sharing short clips, but video quality can depend on the app and sending options. Email attachments have size limits, too. CapSend lets people record from your request link and sends you the original file, whether you're collecting a town hall message or footage for an editor.

With a text or chat

  1. 1 You send a text or email describing what you need.
  2. 2 They record in their camera app, choosing the orientation and recording settings themselves.
  3. 3 They send it back in the thread. The app shrinks it to send, or the email is too big to go.
  4. 4 You save it from the thread and check whether the video quality meets your needs.
  5. 5 For a group, you keep track of who's replied across a dozen conversations.

With CapSend

  1. 1 They receive a request by email or text, with your organization's branding and instructions.
  2. 2 They open the link and record in their browser. No app or login needed.
  3. 3 Your recording settings are already selected, and an optional teleprompter helps them follow your script. The video uploads while they record.
  4. 4 They watch it back and can re-record before sending.
  5. 5 You can see who's opened the request, who's recording, and who's sent a video. Send reminders to anyone who hasn't responded.

Side by side

Compare recording, delivery, and editing features. See all options

Feature Text or chat CapSend
Asking for the video
Instructions and script in the recorder No Yes
A teleprompter beside the lens No Yes
Preset orientation, quality, and time limit No Yes
No app or login needed to record An app they already have Yes
Reminders for outstanding videos No Yes
Getting it back
The original quality, up to 4K May be compressed Yes
Uploads while recording Sends after they finish Yes
Request and recording status Read receipts, in some apps Yes
Videos organized by request and person Spread across threads Yes
Handing off
An edit-ready copy at a constant frame rate No Yes
An expiring link for your editor No Yes

Asking for the video

  • Instructions and script in the recorder

    Text or chat
    No
    CapSend
    Yes
  • A teleprompter beside the lens

    Text or chat
    No
    CapSend
    Yes
  • Preset orientation, quality, and time limit

    Text or chat
    No
    CapSend
    Yes
  • No app or login needed to record

    Text or chat
    An app they already have
    CapSend
    Yes
  • Reminders for outstanding videos

    Text or chat
    No
    CapSend
    Yes

Getting it back

  • The original quality, up to 4K

    Text or chat
    May be compressed
    CapSend
    Yes
  • Uploads while recording

    Text or chat
    Sends after they finish
    CapSend
    Yes
  • Request and recording status

    Text or chat
    Read receipts, in some apps
    CapSend
    Yes
  • Videos organized by request and person

    Text or chat
    Spread across threads
    CapSend
    Yes

Handing off

  • An edit-ready copy at a constant frame rate

    Text or chat
    No
    CapSend
    Yes
  • An expiring link for your editor

    Text or chat
    No
    CapSend
    Yes

When a text or chat is a good fit

A clip you'll watch once
A thank-you, a quick walkthrough, a problem on someone's screen. If nobody will see it but you, a text is quickest.
A few seconds from a colleague
If they're already in the thread, a chat is fine. Some apps offer HD or send-as-file options, so the quality depends on how they send it.
When to use CapSend
Use CapSend when you need videos from executives, customers, or employees for a town hall, customer story, or ad. Give them clear instructions, help them record, and get the original files back for editing.

Get the video you asked for.

Create your first request and send a recording link.